Training
Assured Online Training Courses
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Display Screen Equipment
Are you sitting comfortably? From postural issues to eye strain, the regular use of display screen equipment can cause many issues. Learn the steps to make the use of DSE as comfortable as possible with this 30-minute online Short Course. -
Customer Service Level 2
Customer Service- Welsh translation - coming soon
- The qualification for organisations who provide exceptional customer service
- Covers the vital knowledge needed for effective customer service
- Supported by our high-quality training resources
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Communication
Is everyone on the same page? Effective communication is integral to a positive company culture and business success. Ensure everyone in your organisation understands the importance of good communication with this online Short Course. -
Challenge – Responsible Sales in Hospitality and Retail
Experience the interactivity of our new multi-device, mobile ready e-learning course, Challenge – Responsible Sales in Hospitality and Retail. You’ll get an insight into the types of products that are covered by age restrictions, the legal requirements placed on individuals selling age-restricted products and guidance on operating within the law when selling age-restricted products. -
Care Certificate – Safeguarding Children
Child protection and safeguarding is everyone’s responsibility. This online course outlines roles, responsibilities and rights when it comes to safeguarding children. -
Care Certificate
Interactive and engaging, Highfield’s Care Certificate e-learning is designed to help you achieve the knowledge requirements of all 15 standards.