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Managing Conflict

Nobody likes conflict, but from time to time it happens. Equip your staff with the skills and confidence to effectively manage conflict situations in under an hour.

  • Under 1 hour Complete at your pace
  • Instant certificate Highfield course
  • 100% online Works on any device

What you will learn

Perfect for individuals and professionals, this course provides essential awareness of anaphylaxis and autoinjectors. You will recognise the symptoms and know how to give emergency treatment.

  1. 01
    Reactions to allergens

    Food allergies are increasing, affecting up to 2% of adults and 8% of children in the UK.

  2. 02
    Anaphylaxis

    Recognise the symptoms of anaphylaxis after allergen exposure.

  3. 03
    Treating suspected anaphylaxis

    Do you know how to respond if a person shows symptoms?

  4. 04
    An employee's responsibility

    Learn the steps you should take.

  5. 05
    Adrenaline autoinjectors

    Types of autoinjectors.

  6. 06
    Common traits

    Effective and safe administration of adrenaline during an anaphylactic reaction.

2% of UK adults
8% of UK children

Up to this many people in the UK live with a food allergy, and the number is rising.

Questions

Quick answers before you buy.

How long does the course take?

Most learners finish in under an hour. There's no time limit, so you can pause and return whenever suits you — your progress is saved.

When do I get my certificate?

As soon as you pass the final assessment. Your certificate is issued instantly and can be downloaded or printed straight away.

Can I buy for my whole team?

Yes. Choose the number of licences you need at checkout and you'll receive enrolment links for each learner. For 100 or more, get in touch and we'll send a quote.

Who is this course for?

Anyone who wants practical awareness of the subject, whether for work or personal knowledge. No prior training is needed.

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